Workshops & Modules

This interactive workshop explores the continuum of baseline behavior, self-regulation, self-control, and the fight or flight response and the role of a self-control plan in maintaining or regaining self-control for more effective crisis response. A wider zone of self-regulation/self-control better equips staff for effective crisis responses.  

This livestream workshop is designed to provide staff with practical tools to recognize and respond to general and specific indicators of client escalation. Participants will learn how to use knowledge of clients along with active and intentional observation to detect subtle changes in behavior and take precautions to reduce the risk of physical harm. This […]

In response to threats of physical injury, staff who respond using effective crisis communication can reduce risk and increase safety of self and others. This interactive workshop explores staff responses to a clients underlying motive (i.e., fear, frustration, manipulation, or intimidation), and how individual identity, environmental setting, relational dynamics, and risk level influence how motives are […]